At Brandon Journeys, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully.
1. Shipping Method
- All orders are delivered using reliable courier services worldwide.
- We currently offer Cash on Delivery (COD) as the only payment method. Payment is collected at the time of delivery.
2. Order Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- Processing time may vary depending on product availability.
3. Delivery Time
- Delivery timelines depend on your location and courier service.
- Domestic deliveries usually take 3–7 business days.
- International deliveries may take 7–21 business days, depending on customs and local courier services.
4. Shipping Costs
- Shipping costs are calculated at checkout and may vary depending on destination, weight, and size of the order.
- Any applicable customs duties or taxes for international shipments are the responsibility of the customer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the status of your shipment.
6. Shipping Address
- Customers are responsible for providing accurate and complete shipping information.
- Brandon Journeys is not liable for delays or delivery issues caused by incorrect or incomplete addresses.
7. Lost or Damaged Shipments
- If your order is lost or arrives damaged, contact us immediately at [email protected].
- Provide your order number and relevant details. We will work with the courier to resolve the issue.
8. Contact Us
For any questions or concerns regarding shipping, please contact:
Email: [email protected]